UPGRADED TECHNICAL SUPPORT SERVICE WITH PCSUPPORT.COM, INC.
Information Highway.com, Inc.
(the "Company")
For Immediate Release: Vancouver, BC -- March 27, 2000 - Information Highway.com, Inc.(OTCBB: IHWY) is pleased to announce that it has entered into a technical support agreement with PCsupport.com, Inc. (OTC BB: PCSP), whereby Information Highway.com will receive a privately branded PC support portal which will provide online technical support services to Information Highway.com customers and users of The Executive Site (www.theexecutive.com) and through its licensed portals throughout the United States and Canada. The agreement also specifies that PCsupport.com will be the preferred support services supplier for all future portals created by Information Highway.com.
The Information Highway PC Support Center is expected to launch in the spring of this year. PCsupport.com is a leading supplier of eSupport services and solutions for both businesses and consumers. The Information Highway.com PC Support Center will deliver comprehensive eSupport services, such as online backup, hard disk and virus scanning, software updates and interactive online repair.
Mike McLean, President and CEO of PCsupport.com said, "Developing privately branded eSupport portals for ISPs is a key element to our growth strategy. This eSupport portal allows Information Highway.com to reduce support costs, improve customer service and increase customer satisfaction."
John Robertson, President and CEO of Information Highway.com states, "We selected PCsupport.com because they offer the most comprehensive package of eSupport services, which will enable us to give our customers superior technical support service. Within weeks we will have an enhanced service for technical support for our Internet users and partners that will give us a competitive edge and provides our customers with an extremely valuable service."
About PCsupport.com
Pcsupport.com provides eSupport services and solutions for both businesses and consumers, PCsupport.com provides personalized, proactive, and user-focused technical support services via the Internet to personal computer users worldwide. Founded in 1997, PCsupport.com is committed to minimizing the cost and productivity gaps associated with software and hardware failure. The company is partnering with ISPs, Internet portals, PC vendors, and corporations for the sale and distribution of PCsupport.com's online preventative maintenance and technical support services. The company intends to partner with all distribution channels serving PC Internet users, offering branded support portals and customized technical support solutions. More information on PCsupport.com is available at http://corporate.pcsupport.com.
About Information-Highway.com, Inc.
Information Highway.com is a leading Internet
Service Provider (ISP) engaged in web content development,
e-commerce solutions, and Internet access and emerging Internet
technology.
The Company provides dial up
and ADSL fast Internet and dedicated Internet access as well as web
site hosting. The Company has business relationships with IBM (NYSE:
IBM), Level 3 Communications (NASDAQ: LVLT), Yahoo Broadcast (NASAQ:
YHOO), AT&T (NYSE: T) and Bell Atlantic (NYSE: BEL).
The Company’s premiere online service, The
Executive Site is a localized regional Internet portal that can save
users vast amounts of time by allowing them to access stock quotes,
weather forecasts, community events, online trading, web searches,
multicasting, free Internet-based long distance telephone calls and
shopping - all from one place.
Interested parties may join The Executive Site for free at
www.theexecutive.com and can find more information about Information
Highway.com on its website at www.information-highway.com.
CONTACT:
John Robertson
john@ihiway.com
1 (800)
665-4616 or (604)
278-7494